How can we help?

If you need help using Crave, have a technical issue, or have a question about our services, contact us using the support email below.

To help us assist you, include a brief description of the issue and any relevant details. Please do not include your password or other sensitive account credentials in your message.

If you're having trouble accessing your account, check that you're using the correct sign-in details and that your application is up to date.

• Check that your email address or sign-in method is correct.
• Follow any account recovery instructions available in the application.
• If the issue continues, contact support and describe what happens when you try to sign in.

Never share your password or verification codes with anyone claiming to provide support.

If you encounter content or behavior that you believe violates Crave's community rules, please report it so our team can review the concern.

Where reporting tools are available, use the relevant in-app reporting option and provide enough information for us to understand the issue.

If you cannot access an appropriate reporting option, contact support with a description of the concern and any relevant public content details.

Reports are reviewed in accordance with our applicable policies. We may take action where appropriate, subject to the facts and our platform rules.

If you want to delete your Crave account, follow the account deletion process provided in the application, if available. If you cannot access that option, contact our support team for assistance.

Before submitting a request

• Make sure you are contacting us from an email address you can access.
• Tell us that you want to request account deletion.
• Provide any information reasonably needed to verify your request, without sending your password.

Requests are handled in accordance with our actual deletion procedures and applicable legal requirements. Some information may need to be retained where legally required.

The final published version of this page must reflect the account deletion steps and processing timeframe confirmed by the Crave team.

If you have questions about the personal information Crave handles, or want to submit a privacy-related request, contact our privacy contact below.

You can also read our Privacy Policy to learn more about information collection, use, sharing, retention, and your available choices.

Crave helps users discover restaurants and share recommendations. If you notice information that appears incorrect or outdated, please contact support with the restaurant name and a description of the information that needs review.

We will review the information you provide and determine whether an update is appropriate. We cannot guarantee that every third-party restaurant detail can be changed or verified.

Crave is operated by Explore Crave LLC. Please use the contact details below for support or privacy-related inquiries.