Privacy Policy

This Privacy Policy describes how Explore Crave LLC ("Crave," "we," "our," or "us") handles information collected through our website , our mobile application, and related services (collectively, the "Services").

This Policy explains the categories of information that may be collected, how information may be used and shared, and the choices and rights that may be available to you.

This Policy should be read together with our Terms and Conditions. Please review this Policy before using the Services.

The information involved depends on how you use Crave, which features are available, and what information you choose to provide.

Information you provide

This may include:

• Account information, such as your name, email address, username, and profile details.
• Content you submit, such as restaurant lists, recommendations, reviews, comments, and other posts.
• Messages, feedback, and information you provide when contacting customer support.
• Information you provide when signing up for a waitlist or requesting updates, if those features are available.

Technical and usage information

When supported by the Services and their technical configuration, we may process information such as device type, operating system, application version, log data, and interactions with website or application features.

Location information

If location-based features are available, location information may be processed when you provide it or authorize access through your device settings. You can manage device-level location permissions through your device settings.

Information from other sources

If Crave uses third-party integrations or services that provide information to us, we may receive information from those sources as permitted by their terms and applicable law. The final scope depends on the integrations actually used.

Where applicable to the Services, information may be used for purposes such as:

• Creating and managing user accounts.
• Providing restaurant discovery and recommendation features.
• Displaying profiles, lists, and content you choose to share.
• Operating, maintaining, and improving the Services.
• Responding to questions, feedback, and support requests.
• Protecting the security and integrity of the platform.
• Identifying and addressing suspected abuse, fraud, or violations.
• Complying with applicable legal obligations.

We use information only for purposes consistent with our actual practices and applicable legal requirements. The precise purposes depend on the features and services available to you.

Information may be shared in circumstances necessary to operate the Services, fulfill your choices, or meet applicable legal requirements.

With other users

Information and content you choose to publish or share through social features may be visible to other users. Consider the visibility of a post before sharing personal information.

With service providers

Where used, third-party service providers may process information on our behalf to support services such as website hosting, infrastructure, analytics, communications, security, and customer support.

For legal and safety reasons

We may disclose information when required by applicable law or when reasonably necessary to respond to lawful requests, protect rights and safety, investigate suspected fraud, or address security concerns.

Business transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of relevant business assets, subject to applicable law.

Your choices and consent

We may share information in other circumstances when you direct us to do so, provide consent where required, or when the sharing is otherwise permitted by law.

Crave may provide features that let users create profiles, follow other users, publish restaurant lists, share recommendations, or submit other content.

Content you choose to publish or make visible to others may be viewed, copied, or shared by people who can access it. Avoid posting information in public or shared areas that you expect to remain private.

The information visible to other users depends on the features, settings, and permissions available in the production version of Crave.

If you believe content or conduct violates applicable community rules, contact our support team or use any reporting tools available within the Services.

Our website or application may use cookies, local storage, analytics tools, or similar technologies where implemented to support functionality, understand usage, maintain security, or improve performance.

The specific technologies used, the information they collect, and the choices available to you depend on the tools enabled on the live Services.

Browser settings may allow you to control certain cookies. Disabling essential technologies may affect some website functionality.

Where required by law, we will provide applicable disclosures and obtain consent for non-essential technologies before using them.

The Services may contain links to third-party websites, restaurant pages, or external services. Those third parties operate under their own privacy policies and practices.

Crave does not control the privacy, security, or content practices of external services that we do not operate. We encourage you to review their policies before providing personal information.

Where third-party sign-in, mapping, analytics, or other integrations are used, this Policy should be read alongside the relevant third-party disclosures and choices.

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, managing accounts, maintaining security, resolving disputes, and meeting applicable legal obligations.

Retention periods may vary depending on the type of information, why it was collected, whether an account remains active, and any applicable legal requirements.

When information is no longer required, we will handle its deletion or disposal in accordance with our applicable retention procedures and legal obligations.

Depending on where you live and the applicable law, you may have rights regarding your personal information. These may include the right to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request a copy of certain information in a portable format, where applicable.
• Object to or request restrictions on certain processing activities, where applicable.
• Withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exceptions. Some information may be exempt from access, correction, or deletion requirements.

To submit a privacy request, contact admin@explorecrave.com . We may need to verify your identity and request additional information reasonably necessary to process your request.

If applicable law provides a right to appeal a decision concerning your request, you may contact us using the privacy email above and identify the decision you would like us to review.

If you have a Crave account and wish to delete it, you may use the account-deletion option available in the application, if provided, or contact our support team to request assistance.

How to request deletion

• Email brandon@explorecrave.com with the subject "Account Deletion Request."
• Provide the account email address or other reasonable information needed to identify your account.
• Do not include your password or verification codes.

We may request additional information when reasonably necessary to verify your request. Following verification, requests will be handled in accordance with our applicable legal obligations and account-deletion procedures.

Deleting an account may result in the loss of access to associated profile information, lists, and other account-related content, subject to our actual deletion procedures.

Certain information may be retained where required or permitted by law, including for legal compliance, security, fraud prevention, and dispute resolution.

We take reasonable measures appropriate to the nature of the information and the Services to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, application, storage system, or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

You should use a strong, unique password where applicable and avoid sharing passwords or verification codes with others.

The Services are not intended for children who are below the minimum age permitted to use the Services under applicable law or our applicable terms.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided personal information inappropriately, contact us at admin@explorecrave.com .

If we determine that information was collected in circumstances requiring deletion, we will take appropriate steps in accordance with applicable law.

Depending on where our service providers and systems operate, personal information may be processed or stored in locations different from your place of residence.

Where applicable law requires safeguards for international transfers, we will take the measures required by that law.

We may update this Privacy Policy from time to time to reflect changes in our Services, information practices, or applicable legal requirements.

When changes are made, we will update the effective date shown at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to remain informed about our privacy practices.